Tag: stephen elop

Stephen Elop’s Quest for ‘Unparalleled Customer Experiences’

Stephen Elop’s Quest for ‘Unparalleled Customer Experiences’

Friday's announcement that Microsoft Business Division president Stephen Elop had left the Redmond company to assume the position of president and CEO of Nokia has elicited a range of responses from industry observers -- some encouraging, others less so. Writing for BusinessWeek, Aaron Ricadela, Diana ben-Aaron, and Peter Burrows point out that Elop "brings a … Continue reading Stephen Elop’s Quest for ‘Unparalleled Customer Experiences’

Interview with Microsoft President Stephen Elop

Interview with Microsoft President Stephen Elop

Knowledge@Wharton today published my interview with Microsoft Business Division president Stephen Elop. The discussion covered a wide range of topics, including Microsoft's vision for "software plus services," the importance of user experience, balancing antitrust concerns with product interoperability, and how the company is responding to the current economic conditions. Before we spoke, Elop presented the … Continue reading Interview with Microsoft President Stephen Elop